BOC issues fresh warning on fake social media accounts

On Jul 15, 2025

THE Bureau of Customs (BOC) under Commissioner Ariel Nepomuceno, again warned the public on the rising number of bogus Facebook accounts unlawfully using its name, logo, and branding, including impersonating BOC officials to mislead the public.

The agency, in a statement on July 13, said it has received reports that these false accounts have targeted victims by sending messages, replying to comments, and pretending to be a legitimate BOC account by copying updates and information from the BOC’s official FB page and reposting the same.

“The public is advised not to share personal information, send payments, or engage with any unverified accounts. The BOC maintains only one verified Facebook page as the official source of updates, announcements, and services,” it added.

The BOC is actively working to report and remove these accounts and encourages the public to report suspicious pages directly to Facebook or through the agency’s hotline at (02) 8705-6000 or via email at boc.cares@customs.gov.ph.

“We are taking firm action against these fraudulent activities. Protecting the public from scams and preserving the integrity of the BOC, is one of our top priorities,” the Customs chief said.

For accurate and transparent information, the public is reminded to communicate only through the agency’s verified Facebook page and authorized platforms:

Facebook: http://bit.ly/4lpCdXI
Instagram: http://bit.ly/3GILfQr
X: https://bit.ly/4eSjvpu
TikTok: http://bit.ly/40IzfFu
YouTube: http://bit.ly/4kw2d2p